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Data Protection

Privacy Policy

We treat your business details, contact information, and ECU files with strict confidentiality. Discover how we protect and manage your data.

Last Updated: October 2026

1. Who We Are

CB Tuning is committed to safeguarding the privacy of our trade partners, garage clients, and website visitors. This privacy policy outlines what data we collect, why we collect it, and how we keep it secure under UK GDPR guidelines.


2. Information We Collect

When you register for a dealer account, submit a contact form, or upload files through our portal, we may collect:

  • Business/trading name, contact person name, and VAT numbers where applicable.
  • Contact details including email addresses, telephone numbers, and WhatsApp contact handles.
  • Technical data including ECU/TCU original binary files, vehicle registration numbers, hardware details (Autotuner, Kess V3, Flex, etc.), and diagnostic logs.
  • Account login credentials and portal activity records.

3. How We Use Your Information

Your information is used strictly to facilitate our B2B services, including:

  • Processing, calibrating, and returning custom ECU and TCU files via our portal.
  • Providing direct technical support, troubleshooting, and customer communications via phone, email, or WhatsApp.
  • Managing your dealer account status, billing, and order histories.
  • Complying with legal and regulatory obligations.

4. Data Security & Confidentiality

We treat your business details and binary map files as strictly confidential. We never sell, trade, or distribute your customer lists, vehicle data, or proprietary map files to third parties under any circumstances. Our portal and file servers are protected using encrypted databases and secure access protocols.


5. Your Data Rights

Under UK data protection laws, you have the right to request access to the personal and business data we hold about you, request corrections to inaccurate details, or ask us to close your dealer account and erase your records where legally permissible. To exercise these rights, please reach out to our team via our contact page.

Have Questions Regarding Data Security?

Our team is happy to discuss our secure workflow and portal protocols.

Get Started Today

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Register your free dealer account if you are a master tool user, or contact us if you are looking to start remapping or move your current slave tool to us.

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